Rideaucrest Home is a municipally-owned non-profit 170-bed, long-term care facility. Rideaucrest is committed to enriching the lives of people who require the long-term support of a safe and caring community in which all voices are valued and personhood and dignity are respected.

Each long-term care home service provider is required to draft an accountability agreement between the local health integration network (LHIN) and the long-term care service provider. This agreement is called an LSAA.

This agreement sets out the terms on which the LHIN will provide funding to the home, and the performance obligations of the home in return for that funding. It promotes continuous quality improvement and the efficient delivery of high-quality health services to all Ontarians – and it reflects Ontario's quality transformation agenda currently underway in the long-term care home service sector.

Room types

Basic and semi-private rooms

The basic and semi-private rooms have identical layouts. Each room has a spacious closet, electric bed with mattress, bedside table, chair, pillows and linens. The bathroom is shared with a neighbour and is accessible from both sides. It has separate cupboards for storing personal items.

Private rooms

Private accommodations are slightly larger than the basic and semi-private rooms and have a private bathroom.

Rideaucrest residents are encouraged to decorate their rooms to reflect their own tastes, preferences and personalities.

Rates and rate reductions

Long-term care is part of the province's health care system and is publicly funded on a cost-shared basis with residents. The province pays for health care and related programs and services (about two-thirds of the total cost), and the resident pays the remaining cost, which covers room-and-board type services and any additional cost for private or semi-private accommodation.

A person's application for admission to a long-term care home is based on his/her medical needs, not the ability to pay. The province provides a subsidy for those in basic accommodation who are unable to afford the full resident co-payment.

Upon admission, you can provide your notice of assessment from the most recent tax year and the finance office at Rideaucrest will be happy to help you complete the rate-reduction forms. Resident accommodation charges are subject to change on July 1 of each year. Thirty days' notice will be provided prior to any rate changes.

Each year the government adjusts the maximum amount a resident pays in long-term care. Visit the Ontario Long Term Care Association, Ministry of Health and Long-term Care or consult South East Local Health Integration Network for current rates.