HONKMobile
HONKMobile
The City has partnered with HonkMobile to offer a new way to pay for parking at all Municipal Pay & Display parking lot locations and accessible on-street parking spaces across the city.
With the Honk app, residents and visitors can seamlessly search, pay for, and top up parking from a phone, tablet, or computer.
Pay and Display meters will remain available. HonkMobile is available in addition to the existing payment options.
How it Works
- Download the HonkMobile app. Find the app on Google Play or the App Store. Be sure you only use the authorized app store for your device. Ensure the app you are downloading is the official HonkMobile app
identified. - Set up your account. Add as many vehicles and payment sources as you like to your profile.
- Use HonkMobile to pay for your parking in most downtown municipal parking lots and accessible on-street parking spaces. Available parking lots are shown on the map below and are displayed in the HonkMobile app. Please note that other on-street parking is not supported by Honk.
HonkMobile Parking Lot Map
Click image for a larger view
Questions
Where is Honk available?
HonkMobile is available in most downtown municipal parking lots and accessible on-street parking spaces. Parking lots and accessible on-street spaces supported by Honk are displayed in the HonkMobile app. Refer to the HonkMobile Parking Lot Map for a complete list of supported lots and please note:
- Honk may also be used for Cancer Centre Parking when a valid Cancer Centre permit is displayed.
- Honk is only available in the Anglin lot for events.
Other on-street parking is not supported by Honk. Users should review information in the HonkMobile app carefully before paying for parking -- and, please, ensure payment is complete before leaving vehicles unattended.
How does the City know I've paid for parking?
Each parking transaction is registered with your licence plate. Parking services enforcement officers have a real-time list of compliant plates. You do not need to display anything in your vehicle. Please ensure payment is complete before leaving your vehicle unattended.
Can I use Honk to reserve a parking spot?
No. All parking is first-come-first-serve.
While it is possible to purchase your parking through HonkMobile before you arrive, please keep in mind that HonkMobile does not reserve you a spot or guarantee that space will be available when you arrive. We recommend that you wait to purchase your parking after you have located an appropriate space.
What methods of payment are available?
Most customers use a credit card, but Honk also accepts PayPal, VISA debit, ApplePay and Masterpass digital wallet. Cash and credit cards will still be accepted at parking meters. Please ensure payment is complete before leaving your vehicle unattended.
I need proof of payment for my parking. How do I get a receipt?
Once you've paid for parking, Honk will email you a receipt. You can also view all your transactions by visiting the receipts page in your profile.
What happens if I get a ticket but I have paid through Honk?
However infrequently, mistakes happen. Please ensure that the licence plate entered in the app matches the one on the ticket. If you still believe that you have received a ticket in error, you may have it reviewed. Always ensure payment is complete before leaving your vehicle unattended.
I have questions about a transaction I made using the HonkMobile app. Who do I contact?
If you have questions about a transaction that you made using the HonkMobile app please contact support@honkmobile.com.