Birth Registration

Parents can submit birth registration information, either electronically through www.serviceontario.ca or on paper by mail, directly to the Office of the Registrar General.

Birth Certificates

Once the Statement of Live Birth is received and processed by the Office of the Registrar General, a Notice of Registration is forwarded to the parents. This could take up to 16 weeks from the date of birth. Once this Notice of Registration is received, a Request for Birth Certificate can then be submitted directly to:

Office of the Registrar General
P.O. Box 4600, 3rd Floor
189 Red River Road
Thunder Bay, Ontario  P7B 6L8

The Request for Birth Certificate form is available from the Payment Centre at City Hall or online at www.serviceontario.ca. The Service Ontario website offers an online application with help features to guide users easily through the application process.

Online users can take advantage of faster processing options once the birth is registered, and a money back guarantee is offered if their online application has not been processed within 15 business days, subject to certain conditions. In addition, the Newborn Registration Service lets you submit your child's birth registration online and apply for a Birth Certificate and Social Insurance Number all at once. To begin this convenient process, go to www.serviceontario.ca/newborn.

Death Registration

In the event of a death, the Funeral Director provides a Statement of Death and a Medical Certificate of Death to the Division Registrar in the Payment Centre at City Hall, in order to obtain a burial permit for the purposes of burial or cremation.  The information received from the Funeral Director is recorded in the City's database, and the original paperwork is forwarded to the Provincial Office of the Registrar General for registration.

The Funeral Director provides the next of kin with a Funeral Director's Proof of Death Certificate, which is accepted for most purposes in the settlement of the estate of the deceased.

It could take up to 16 weeks from the date of death for the registration documents to be received and processed by the Office of the Registrar General.  After this time, a Request for Death Certificate can be submitted directly to:

Office of the Registrar General
P.O. Box 4600, 3rd Floor
189 Red River Road
Thunder Bay, Ontario  P7B 6L8

The Request for Death Certificate form is available from the Payment Centre at City Hall or online at www.serviceontario.ca  The Service Ontario website also offers an online application with help features to guide users through the application process.

Online users can take advantage of faster processing options once the death is registered, and a money back guarantee is offered if their online application has not been processed within 15 business days, subject to certain conditions.