Join the Kingston City Hall Tour Guide Program and help share the story of Kingston with locals and visitors from around the world. Please review the job descriptions and qualifications below before submitting your application.

Two positions are available in the Tour Guide program:

• Tour Guide 
• Tour Ambassador

All positions are provided with appropriate training and ongoing support throughout the tour season. Volunteer shifts are generally one half day shift a week and there are flexible options for scheduling.

Position Descriptions

Tour Guide

City Hall Tour Guides welcome visitors from around the world and guide them through our beautiful Kingston City Hall National Historic Site weaving stories and engaging visitors. Tour Guides conduct 30-45 minute tours, interpreting the history of the City of Kingston in an engaging and educational manner. Good oral communication skills and general knowledge of / interest in Kingston & Canadian history is encouraged. Occasionally guides may be asked to track visitor and tour statistics. Fluency in a second language other than English is an asset but not required.

Note: Tour Guides must be able to stand for long periods and climb stairs. An elevator is available but in case of emergency or mechanical issues stairs will have to be used.

Tour Ambassador

City Hall Tour Ambassadors warmly welcome visitors to City Hall, orient them to the site and the services offered, and track visitor and tour statistics. Ambassadors are also called upon to organize visitors into groups and coordinate drop-in tour times with the Tour Guides. Ambassadors are encouraged to have a general knowledge of the history of the City of Kingston and City Hall. Fluency in a second language other than English is an asset but not a requirement.

Note: This position allows for you to be seated if needed.

Qualifications 

• Must complete a successful CPIC (reimbursement available)
• Must attend one training session with City Curator
• Understanding of the emergency and Health & Safety procedures of City Hall (training provided)
• Ability to present yourself in a friendly and professional manner
• Ability to think on your feet and adapt to changes in schedule
• Available at least 2 shifts per month from mid-May to mid-October

Benefits

• Museum Orientation Pass – free or discounted access to certain cultural sites in Kingston
• Mid-Summer Volunteer BBQ
• Fall Volunteer Appreciation Dinner

How to apply

Sign up/log in to MyKingston to complete your application online and ensure we can fulfill your request effectively. Require an alternate format? You can Contact Us.

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