In addition to the Play Recreation service, there are four other ways to register for recreation activities.

1. Mail your completed form and payment to:

   City of Kingston
   216 Ontario St.
   Kingston, ON. K7L 2Z3

2. In person bring your completed form to:
   • Artillery Park Aquatic Centre Monday to Friday 6 a.m. – 9:30 p.m., Saturday and Sunday 8 a.m.– 8 p.m.
   • INVISTA Centre Monday to Sunday 8 a.m. – 8 p.m.
   • Rideau Heights Community Centre Monday to Sunday 8 a.m. – 8 p.m.

Payments

VISA, MasterCard, American Express or cheques (made payable to the City of Kingston) are accepted for mail-in registrations. Cash, debit, VISADebit and authorized gift cards are also accepted for in person registrations. The City reserves the right to change class time, location, instructor or fee if required. Registrations will not be accepted at the program, or through our instructors.

Registration Terms and Conditions

Full payment is required at the time of registration, before any services are provided. HST is applicable on all programs and service offered to participants 15 years of age and older and is not included in rates and fees advertised in this guide unless otherwise noted.

Life Threatening Allergies

If your child(ren) suffers from allergies that result in severe or life threatening symptoms, please download, complete and submit the Medication Administration Request,  Allergy Emergency Plan, and Medication Terms & Conditions forms for each child attending a program. This information is required prior to your child's participation in the program and will be  shared with your child's instructor(s) as appropriate to ensure your child's safety.

Cancellations

If the minimum number of participants has not been met three days prior to the course start date, the program will be cancelled. You will receive a full refund for the program fee. Register early to help ensure your program is not cancelled.

Insufficient registrations, facility malfunction or other circumstances beyond our control may necessitate the cancellation of a program. In the event that the City cancels a program every effort will be made to reschedule or to transfer the participant to another course. If alternate arrangements cannot be made, a full refund will be issued. Refund credits will be placed on your account (for any recreation or aquatic program use) unless otherwise requested.

Waiting Lists

If the course you are interested in is full, you have the option of making another course selection or being put on a waiting list for the course of your choice (however, there is no guarantee that a space will become available). Participants will be contacted only if a space becomes available.

Refunds

Withdraw at least 48 hours before a program starts to receive a refund. Request for refunds made after this will be prorated as of the date of written notification. If requesting a refund, a Refund Request Form must be completed and submitted to City Staff for processing.  A $10 administration fee will apply. No refunds will be issued after the third class except for certified medical reasons. Full refunds will be issued for course cancellations only.

Returned cheques/Declined credit card fee

An administrative fee will be charged on declined credit card payments and all cheques returned as Non Sufficient Funds (NSF); Stop Payment; or Funds Not Cleared.

Fee Assistance

The Subsidy Program for Affordable Recreation in Kingston (SPARK) reduces the cost of City-run recreation and leisure programs for Kingston residents of all ages. This funding is available on a first-come, first-serve basis until the annual budget has been spent. Families or individuals must apply through the Municipal Fee Assistance Program (MFAP).

Integrated and Adapted Programs

The City encourages all residents to participate in municipal recreation programs. We strive to be accessible and inclusive to all members of our community.