Neighbourhood Tree Planting Program FAQ

Neighbourhood Tree Planting Program FAQ

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Frequently Asked Questions

Before placing an order through the program, review the frequently asked questions below.

If I purchased trees last year can I purchase additional trees this year?

Yes you can. Property owners are limited to three tree purchases per property per sale, so even if you purchased trees last year, you may do so again this year.

Tree pickup for the March sale will take place on Friday, May 10, and Saturday, May 11.

Why have I not received an order confirmation?

If you have submitted an order for a tree and you have not received a confirmation email, please check your junk mail folder.

Can I purchase trees during both sales periods?

Yes you can. Property owners are limited to three purchases per property per sale, however, you may purchase trees during both sales periods.

Tree pickup for the March sale will take place on Friday, May 10, and Saturday, May 11.

What trees are available this year?

There are 11 different varieties of trees available for purchase in 2024, including both deciduous and coniferous varieties. Check the Neighbourhood Tree Planting Program page for a full list of trees available.

Who can participate in the program?

The program is available to property owners in Kingston. When placing an order online or at one of the City's facilities, you will need to have proof of residency such as a property tax bill for each property you plan to plant your trees. If you are a tenant, you will be required to provide documentation from your landlord to show their permission for planting of trees on their property. We kindly ask that you do not place orders on behalf of other people. Orders will only be accepted for properties that you own in Kingston.

How many trees can I order?

Trees are limited to three per property. Trees are only to be planted on properties within the City of Kingston.

What is the cost of a tree?

Choose your tree from 11 different species. Coniferous and deciduous varieties are available for $20 per tree, HST included.

How large are the trees at the time of pick up?

Trees will vary in size; the average size of a deciduous variety at the time of pick up will be about 2 metres tall and 0.5 metres wide, weighing between 9-18 kg (20-40 lbs). The average size of a coniferous variety at the time of pick up will be about 0.5 metre tall and 0.5 metres wide, weighing 18 kg (40 lbs) or more. Review the tree descriptions on the Neighbourhood Tree Planting Program page to learn how large each tree will become at full maturity.

What if I cannot pick up my order during the set dates?

If you place an order, you must be available to pick it up during one of the designated dates. Specific dates and times will be emailed two weeks prior to pickup.

Tree pickup for the March sale will take place on Friday, May 10, and Saturday, May 11.

Can I cancel my order?

All trees ordered through the Neighbourhood Tree Planting Program are final sale and orders cannot be cancelled.

Can I have a refund if my tree dies?

There are no refunds for trees. A tree-planting guide will be provided during pick-up dates. Ensure that you review each of the tree descriptions on the Neighbourhood Tree Planting Program page.

What if I need additional helping selecting, planting or picking up a tree?

LeafKingston is available to help those who may need assistance selecting, planting and or delivering. They have experience working with the City’s Neighbourhood Tree Planting program and can help you select and plant the right type of tree. For more information please email LeafKingston.